Why 1600 Number Series?

Introduced by DoT & TRAI to eliminate fraud calls and restore trust in genuine institutional communication.

Government Mandated

Officially introduced and governed by DoT & TRAI to ensure authenticated outbound calling.

Informational Use Only

Strictly limited to service, transactional and regulatory calls. Promotional usage is not permitted.

Mandatory for Institutions

Required for banks, NBFCs, mutual funds and SEBI-regulated entities under regulatory timelines.

DLT Registered & Verified

Every 1600 number is entity-registered on DLT, ensuring traceability, compliance and customer confidence.

1600 Number Solutions by Industry

Trusted, government-mandated outbound calling for regulated financial and statutory entities

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Banks & Small Banks

Secure customer communication

Use TRAI-approved 1600 numbers for account alerts, KYC updates, transaction notifications and service calls with complete trust.

RBI & TRAI compliant
High call answer rate
No spam tagging

Consult for Banks

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NBFCs

Verified loan servicing calls

Improve trust for repayment reminders, service calls and regulatory communication using DLT-registered 1600 number series.

Entity-verified calling
DLT registered numbers
Regulatory safe usage

Consult for NBFCs

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Mutual Funds & AMCs

Investor trust communication

Communicate NAV updates, KYC status and service notifications using SEBI-aligned 1600 number calling framework.

SEBI-aligned usage
Non-promotional only
High investor trust

Consult for AMCs

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Qualified Stock Brokers

Exchange-listed verified calls

Enable secure trading alerts, compliance updates and customer service calls through authenticated 1600 number series.

Exchange-published brokers
SEBI compliance
Trusted caller identity

Consult for Brokers

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SEBI Intermediaries

Regulatory-ready calling

Maintain compliant and transparent investor communication while meeting mandatory 1600 number guidelines.

Audit-ready framework
Verified entity calling
Government mandated

Consult for Intermediaries

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CRA, PFM & PoP

Pension-related communication

Enable secure pension onboarding, service and lifecycle calls using regulator-approved 1600 number series.

PFRDA aligned usage
High trust delivery
Strict verification

Consult for Pension Entities

FAQs

What is a 1600 number? +

A 1600 number is a TRAI-mandated phone number series used for verified outbound informational calls by regulated entities.

Is marketing or promotional calling allowed? +

No. Promotional, sales, or marketing calls are strictly prohibited on 1600 number series.

Who is eligible to apply for a 1600 number? +

Banks, NBFCs, mutual funds, asset management companies, qualified stock brokers, SEBI-registered intermediaries, and pension-related entities.

Why has TRAI introduced the 1600 number series? +

The 1600 number series was introduced to restore customer trust and prevent fraud and spam calls impersonating financial institutions.

Is DLT registration mandatory for 1600 numbers? +

Yes. All 1600 numbers must be registered under the DLT platform for compliance, verification, and traceability.

Can 1600 numbers be used for inbound calls? +

No. 1600 numbers are meant exclusively for outbound informational calls to registered customers.

Is the 1600 number mandatory for regulated institutions? +

Yes. TRAI has issued timelines mandating the use of 1600 numbers for regulated institutions under RBI, SEBI, and PFRDA.

How long does the approval process take? +

The approval timeline depends on document verification and telecom operator processing, typically taking a few working days.

Does using a 1600 number improve call answer rates? +

Yes. Since customers recognize 1600 numbers as verified and genuine, call answer rates are significantly improved.

How can we apply for a 1600 number service? +

You can contact our experts for consultation and guidance throughout the application and compliance process.

📞 Call now: 1800 410 4433

Trusted 1600 Number Solutions for Regulated Institutions